Being able to communicate correctly with the employees is an essential key as a leader, especially when you are not bringing positive news inevitably. But recently chatbots have solved the communication problem by becoming an intermediate layer at the companies.
They integrate with the existing systems and present a much easier user experience for employees and employers.
For most of the people, the feeling of bothering others’ emotions and handling possible irritating and inconvenience keeps them back to talk with others frankly and give them honest feedback.
But, the result of doing and telling nothing can be even worse especially at the workplace.